Terms of Service

Last updated: September 27, 2026

These Terms are an agreement between you and Digital Override LLC, a New Mexico limited liability company that operates GlossDock ("GlossDock", "we", "us"). They cover your use of glossdock.com and any other address we use for the service (the "Service").

GlossDock has two kinds of users:

• Detailers: businesses that create an account to publish a booking page and manage appointments.
• Customers: people who browse detailers and book appointments with them.

By creating an account, booking an appointment, or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. What GlossDock is, and what it is not

GlossDock provides software: booking pages, scheduling, a client list, and a directory where detailers can be found. GlossDock does not perform detailing services and is not a party to any agreement between a Detailer and a Customer. Each Detailer is an independent business that sets its own services, prices, hours and policies and is solely responsible for the work it performs. We do not screen, vet, license, insure, endorse or guarantee any Detailer, and appearing in the directory is not a recommendation.

2. Accounts

You must be at least 18 years old and able to form a binding contract. Give accurate information and keep it up to date. You are responsible for everything that happens under your account and for keeping your password secret. Tell us promptly at brady@cheatcodesolutions.com if you think your account has been used without permission.

3. Detailer plans and billing

• Price. GlossDock is in free early access and nothing is charged. Before paid plans start, their price will be shown on our Pricing page and at checkout.
• Paying. When you choose a plan, your subscription starts and your first payment is charged at checkout. Payments are processed by our payment provider, Stripe. We never see or store your full card number.
• Automatic renewal. Your subscription renews automatically at the end of each monthly or yearly period, and your payment method is charged, until you cancel.
• Cancellation and refunds. You can cancel any time from Billing in your dashboard. Cancelling stops the next renewal and you keep access until the end of the period you paid for. Refunds are covered by our Refund & Cancellation Policy.
• Failed payments. If a payment fails, Stripe retries it and your page stays up while it does. If the payment still is not made, your booking page and directory listing are turned off until it is.
• Price changes. We will give you at least 30 days' notice by email before a price change applies to you. The new price takes effect at your next renewal after the notice period, and you can cancel before then.
• Early access. Accounts created during free early access stay free until you choose a paid plan. We will email you at least 30 days before early access ends, and nothing is ever charged unless you choose a plan and give a payment method.
• Referral rewards. If we invite you to our referral program, paid signups you refer can earn account credit on your GlossDock plan, as shown in your Referrals tab. Credit has no cash value, cannot be transferred or withdrawn, is added only while you are on a paid plan, and is used by your next invoices. We may change or end the program with notice; credit already added to your account stays.

4. Detailers: your responsibilities

As a Detailer you agree that:

• The information on your page (business name, services, prices, durations, hours, service area, photos) is accurate and you will honor bookings made at the prices shown, or promptly contact the Customer.
• You hold every license, registration, permit and insurance required for your work, and you comply with all laws that apply to your business, including consumer protection, tax and privacy laws.
• You are responsible for your relationship with your Customers, including payment for your services, quality of work, cancellations, disputes and damage to vehicles or property.
• You own or have permission to use every photo and piece of content you upload, and it does not show anyone's personal information without their consent.
• You will use your Customers' information only to provide and follow up on the services they booked, and handle it lawfully.

5. The Find a detailer directory

When you sign up, your business is listed in the public directory by default. You can remove it at signup or any time in your dashboard. The directory shows your business name, city and state, service area, part of your bio, your services and starting price, and your portfolio photos. It never shows your Customers. We decide how listings are ordered and may change this. We may remove or hide any listing at our discretion, for example if information appears inaccurate or these Terms are breached.

6. Customers

When you book, you are booking directly with that Detailer. Your appointment, the price, payment, and the work itself are between you and the Detailer. GlossDock does not charge Customers any fee. Your account is held with the Detailer you book, so you may have a separate account with each Detailer you use.

7. Content you provide

You keep ownership of the content you upload (for example photos and your bio). You give us a worldwide, non-exclusive, royalty-free license to host, store, copy, display, resize and distribute that content only as needed to operate, show and promote the Service, including in the directory and on your booking page. This license ends when you delete the content or your account, except for copies in backups kept for a limited time, and content already shared under a license you granted.

8. Acceptable use

Do not: break the law or these Terms; post false, misleading, infringing, hateful or unlawful content; impersonate anyone; book appointments you do not intend to keep, or create fake bookings or reviews; collect other users' data without permission; send spam; probe, scan or test the Service's security without our written permission; interfere with or overload the Service; or copy, resell or reverse-engineer the Service except where the law allows.

9. Suspension and termination

You can stop using the Service at any time and ask us to close your account by emailing brady@cheatcodesolutions.com. We may suspend or end your access, or remove content, if you breach these Terms, create risk or legal exposure for us or other users, or fail to pay. Where reasonable, we will tell you first. Sections 1, 7 (as to licenses already granted), and 10 to 15 survive termination.

10. Availability and changes

We work to keep the Service available and your data safe, but it may sometimes be unavailable or contain errors. We may change, add or remove features. If we make a change that materially reduces what a paid subscription includes, we will give notice and you may cancel.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE FULLEST EXTENT THE LAW ALLOWS, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE MAKE NO PROMISE ABOUT ANY DETAILER, THEIR WORK, OR ANY APPOINTMENT.

12. Limitation of liability

TO THE FULLEST EXTENT THE LAW ALLOWS, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA OR GOODWILL, OR FOR ANY DAMAGE TO A VEHICLE OR PROPERTY ARISING FROM A DETAILER'S SERVICES. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AND (B) $100. Some places do not allow these limits, so they may not apply to you.

13. Indemnity

If you are a Detailer, you will defend and indemnify Digital Override LLC against claims, losses and costs (including reasonable legal fees) arising from your services, your content, your dealings with Customers, or your breach of these Terms or the law.

14. Governing law and disputes

These Terms are governed by the laws of the State of New Mexico, without regard to conflict-of-law rules. Any dispute will be resolved in the state or federal courts located in Bernalillo County, New Mexico, and you and we consent to that jurisdiction.

15. Changes to these Terms

We may update these Terms. If a change is material, we will give at least 30 days' notice by email or in the dashboard before it takes effect. Continuing to use the Service after that means you accept the updated Terms.

16. Contact

Digital Override LLC
brady@cheatcodesolutions.com