Refund & Cancellation Policy

Last updated: September 27, 2026

This policy covers GlossDock subscriptions sold by Digital Override LLC. It applies to Detailers. Customers never pay GlossDock; payments for detailing services are between the Customer and the Detailer. GlossDock is in free early access right now, so nothing is being charged; this policy applies once you choose a paid plan.

Cancelling

You can cancel any time from Billing in your dashboard, with no cancellation fee. Cancelling stops the next renewal. You keep full access until the end of the period you already paid for, then your booking page and directory listing turn off. Your account and data stay for at least 30 days in case you come back.

Monthly plan

Monthly payments are not refunded, including for partly used months. Cancel before your renewal date to avoid the next charge.

Yearly plan

If you cancel within 14 days of your first yearly payment, email us and we will refund it in full. After 14 days, and for yearly renewals, payments are not refunded, and you keep access until the end of the year you paid for. You will get a reminder email before a yearly plan renews.

Switching plans and referral credit

Switching between monthly and yearly from Billing in your dashboard is prorated: you are credited for unused time on your current plan. Referral credit is account credit only; it has no cash value and is not refunded.

Exceptions

We will refund a charge that was made in error, such as a duplicate charge or a charge after you cancelled. If a service outage on our side makes GlossDock unusable for an extended period, contact us and we will make it right. Where the law in your location gives you more refund rights, those rights apply.

How to ask

Email brady@cheatcodesolutions.com from the address on your account. Approved refunds go back to the original payment method, usually within 5 to 10 business days depending on your bank.